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		Topic	Topic Starter	Replies	Views	Last Post
		Cultural issues around 0-10 scoring and "enthusiasm"	Brendan	7	234	by Net Promoter Community
		length of the questionnaire	Magdalena	2	146	by Net Promoter Community
		Tweaking "The Utlimate Question"	Toby	1	85	by Net Promoter Community
		Net Promoter Scores for other companies	AJ Kohn	6	393	by Net Promoter Community
		Industry Reports	Borda	2	118	by Net Promoter Community
		Several questions on NPS (newbie)	Tom Koch	4	320	by TonyC
		Automotive Groups	Learner	3	131	by bolton
		"With the average company in America coming in around 11%, "	Cassaundra	1	98	by melinda607
		NPS in the Not-for-Profit World	TonyS	5	187	by chofmann
		Algorithms to convert scales (from 1-5 to 1-10)	mt-svj	6	478	by Geoff Graham
		Selling NPS to upper management	Cassaundra	1	83	by Net Promoter Community
		Passives in calculation	CV	1	42	by Net Promoter Community
		Sampling for NPS - calculating a Score for the overall Base	ryanps	1	87	by Glennd1
		Question: How can NPS be applied to corporate training programs?	Eileen	7	468	by Dan Scotti
		Respone option labels	Matt Berent	0	23
		Reformatting for B2B	howard olsen	2	129	by vberson
		Survey Reponse Follow-up time : Best Practices	Ganesh	1	151	by Douglas MacGregor
		employee likelihood to recommend: what's a good result?	AnnP	6	259	by James Snow
		Research companies that implement NPS?	Cecilia	2	137	by Net Promoter Community
		is asking the ultimate question enough?	Jonathan Lyon	1	90	by Net Promoter Community
		Should you provide customer with their previous score?	Net Promoter Community	0	65
		Pharm Use	Clearpoint	3	186	by Vince Nowinski
		cross marketing promoters	Warren	1	50	by Vince Nowinski
		Can NPS be used for government agencies?	Yvonne Chen	1	52	by Net Promoter Community
		NPS Training for Staff	VictorF	3	153	by VictorF
		Telling Clients about the use of NPS without influencing their score	Mader	7	308	by Gareth
		NPS in low interest markets	Julie Rosborough	0	26
		Companies offering their NPS to the public	Stephan	1	80	by Net Promoter Community
		Explaining NPS to customers	FrancisKwaOwu	1	127	by Net Promoter Community
		Score volatility	David Grubman	4	193	by David Grubman
		Personal Relationships artificially increasing NPS	ErinR	1	80	by Glennd1
		NPS for Monopolies	geraldwex	2	310	by Amy P
		B to B to C relationships and Net Promoter	AprylErin	12	498	by Net Promoter Community
		Same Customers - Different Scores Depending on Survey Size	TShields	1	57	by Net Promoter Community
		Who should we survey in this situation of multiple stakeholders?	RogerT	1	32	by Net Promoter Community
		Looking for a NPS Case study ....	Ian McKee	0	82
		Six Sigma and NPS	Net Promoter Community	3	252	by Derek Abrams, CVE
		NPS - if your customers don't really have a choice	Bjarne Kohl	2	175	by Derek Abrams, CVE
		Refine NPS model by giving different weights?	Shaz	0	44
		NPS IN HOSPITALITY INDUSTRY	Julio Herrera	0	63
		NPS rating scale	Nena	7	182	by Net Promoter Community
		Converting 1-5 scale to a 0-10 scale	Esra Aksoy	5	1010	by RWarren
		NPS Scores of Professional Services Firms	BJan	4	164	by BJan
		Multiple results from one company	MO'B	4	162	by JanM
		NP in Healthcare?	Tyler	7	759	by Janet
		Industry benchmark data	Kris	2	139	by Kris
		Responding to RFPs	JanM	0	39
		Is Net Promoter an appropriate tool for an internal customer survey?	OPSC	3	225	by Net Promoter Community
		Insurance companies	nickster	0	45
		Percentage of customer responses	BJan	1	131	by Net Promoter Community

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